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CS-Cart Mobile App - Pro Care
Designed for growing stores that require regular support and periodic updates to ensure stability and growth.
This plan is ideal for expanding stores that need faster technical assistance, more frequent updates, and light customization to improve performance and user experience.
What’s Included:
- Extended technical support: Up to 10 support tickets per month for issue resolution and guidance.
- Bi-weekly updates: Ongoing fixes and improvements for compatibility and performance.
- Response time: Within 1–2 business days for faster issue handling.
- 6–10 monthly technical hours: For daily technical needs or minor implementation requests.
- Minor customizations: Small adjustments and setup improvements.
- Enhanced upgrades: Continuous performance and compatibility optimization.
Not Included:
- New or large custom features development.
- Complex modifications or structural changes to the application.
- Full major version upgrades (available only in higher plans).
Notes:
- This plan is suitable for stores that need more than basic support but don’t yet require full-scale customization.
- You can upgrade to the Premium Care plan at any time for full support and advanced customization.
- Extra support hours can be purchased as needed.
- This service is only available for CS-Cart Mobile App Standard License.
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