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CS-Cart Mobile App - Basic Care
Designed for small stores seeking essential support and stable performance.
An ideal plan for store owners who want peace of mind with minimal technical intervention. Keep your app running smoothly with regular updates and basic technical assistance — without the need for advanced customizations.
What’s Included:
- Basic Technical Support: Up to 4 support tickets per month for general issues or questions.
- Monthly Updates: Includes minor bug fixes and compatibility improvements.
- Response Time: Within 3–4 business days.
- 3–5 Technical Hours Per Month: To support your store’s day-to-day technical needs.
- Enhanced Upgrades: Performance and stability improvements (excluding major upgrades).
Not Included:
- Development or implementation of new features.
- Large modifications or customizations to the app.
- Full version upgrades or architecture changes.
Notes:
- You can upgrade your plan anytime as your business needs grow.
- Best suited for stores using the standard version without complex requirements.
- Extra support hours can be purchased separately if needed.
- This service is only available for CS-Cart Mobile App Standard License.
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